1. What types of clothing do you sell?
We specialize in high-quality men’s clothing, including shirts, jackets, pants, suits, and casualwear designed for comfort and style.
2. How can I contact customer support?
You can reach us by email at arayah@yuejisecret.store or by phone at 929-464-1018. Our support team is available Monday to Friday, 9 AM – 6 PM (MST).
3. What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition with tags. Visit our Refund & Returns Policy for full details.
4. Do you offer exchanges?
Currently, we do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.
5. How long does shipping take?
Orders are processed in 1–2 business days. Standard shipping usually takes 3–7 business days within the U.S. Delivery times may vary based on location.
6. How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can also log into your account on our website to view order status.
7. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and secure online payments.
8. Is it safe to shop on your site?
Yes. We use SSL encryption to ensure your personal and payment information is secure.