Company Name: YUEJI SECRET LLC
Email: arayah@yuejisecret.store
Address: 237 S Bella Vista Dr, Tucson, AZ 85745
Phone: 929-464-1018
1. Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (US) | 3–7 business days | Free for orders over $50, otherwise $5.95 |
| Expedited Shipping (US) | 1–3 business days | $14.95 |
| International Shipping | 7–15 business days | Calculated at checkout |
Note: Delivery times are estimates and may vary due to carrier delays, holidays, or destination-specific issues.
3. International Shipping
We ship to most countries worldwide. International shipping fees and customs duties are calculated at checkout. Customers are responsible for any customs or import taxes that may apply.
4. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can also log in to your account on our website to track your order status.
5. Address Accuracy
Please ensure that your shipping address is complete and accurate. We are not responsible for delayed or lost orders due to incorrect addresses.
6. Lost or Damaged Orders
If your order is lost or arrives damaged:
- Email arayah@yuejisecret.store within 7 days of delivery.
- Include your order number and photos (if applicable).
- We’ll investigate and offer a replacement or refund where appropriate.
7. Questions or Support
If you have any questions about shipping or delivery, contact us anytime at:
Email: arayah@yuejisecret.store
Phone: 929-464-1018